Remote Support Service

THE REMOTE SUPPORT SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HTC, AND/OR ITS EMPLOYEES, (HEREINAFTER, “HTC”), DO NOT WARRANT THAT THE REMOTE SUPPORT SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HTC MAKES NO EXPRESS WARRANTIES AND WAIVES ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY INFORMATION OR SERVICE PROVIDED THROUGH HTC OR THE INTERNET GENERALLY. NO ADVICE OR INFORMATION GIVEN BY HTC SHALL CREATE A WARRANTY. HTC IS NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE REMOTE SUPPORT SERVICE OR THE INTERNET INCLUDING ANY INDIRECT, INCIDENTAL, EXEMPLARY, MULTIPLE, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE EXPRESSLY PROHIBITED BY LAW, HTC DISCLAIMS ANY AND ALL LOSS, DAMAGE OR LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE REMOTE SUPPORT SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY LOSS, DAMAGE OR LIABILITY RELATING TO: (A) LOSS OR CORRUPTION OF DATA; (B) LOSS OF OR DAMAGE TO SOFTWARE OR HARDWARE; (C) ACCESS DELAYS OR ACCESS INTERRUPTIONS; (D) COMPUTER VIRUSES; (E) NON-DELIVERY OR MIS-DELIVERY OF DATA; (F) THE NEGLIGENT ACTS AND/OR OMISSIONS OF HTC OR HTC SUBSCRIBERS, AND; (G) LOSS OR LIABILITY RESULTING FROM ACTS BEYOND HTC’S CONTROL.

It is understood all data integrity, data backup, and data restoration is the sole responsibility of the Customer. HTC is not responsible for any loss or corruption of data contained either on the computer or the network relative the usage of the Remote Support Service.

Computer technicians are required to report child pornography found while working on equipment or while providing an electronic communication service or a remote computing service to the public, and comply with the Child Protection Act of 1984 and the Child Pornography Prevention Act of 1996 and USCA Title 42, Chapter 132, Subchapter IV concerning child pornography. Failure to knowingly and willfully make a report may result in a fine for the initial failure to make a report of not more than $50,000; and for a second or subsequent failure to make a report of not more than $100,000. You/Customer are ultimately responsible for the content of your computer and are/will be liable for illegal materials posted on your equipment/servers, etc.

Do you agree to these terms and conditions?