Long-Time HTC Technician Helps Customers Adapt to Changing Technology
Since he started working for HTC 21 years ago, Dave G. has witnessed some substantial changes. Changes in the growth of Monroe County, changes in HTC’s capabilities, and changes in customers’ lifestyles and expectations. As the guy who installs and repairs Internet, TV and phone services for area residents and businesses, Dave can’t say enough…
Place Your Business Where Customers Can Find You – The 2018 HTC Directory
Whether you own a business in the HTC service area or simply want to list your personal number, now is the time to add your information to the 2018 HTC Phone Directory to be distributed in January. Own a Business? Make Sure You Get Noticed! From now until October 18, Vivial sales representatives, in…
HTC CSR Brings Experience and Care To Each Customer Interaction
When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions. “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and…
HTC Now Offers 1Gig Business Service for Customers Who Need the Newest, Fastest and Most Powerful Service
Need more bandwidth for your business’ expanding web enabled devices? Want the most cutting-edge Internet Service available from a name you know and trust? You’ve found it — right here in your community. With HTC 1 gig service, everyone in your office can work faster and more efficiently than ever. Conduct real-time videoconferencing with…
A Night of Fun at the Fair Benefits Local Organizations
Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates and…
HTC’s Expanding Fiber Network is Powerful. Dependable. HERE.
At HTC, we get that technology is constantly changing and evolving for the better. We also get that this can be confusing – but not to our team of experts. Our goal is to make sure that our customers receive the newest technology and options while staying true to our objective of providing quality, affordable…
A History of Providing Cutting Edge Service
HTC began with a simple mission: keeping neighbors connected. While our services have expanded over the years, our mission has remained all about connecting people. Offering internet, television, and voice services to Monroe, Randolph, and St. Clair counties, HTC is one of the Top 100 largest independent telecommunications providers in the United States. HTC is…
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Business Spotlight
HTC Business Internet and Phone: Happy Hour and Oh Sugar!
Whether you’re looking for yummy treats or ice cold beverages, you’ll find the perfect place in our local community. Both use HTC business Internet and phone! Business Internet and Phone Provided by HTC Happy Hour What if you could go to happy hour any time of day? At this sports bar on Waterloo’s…
HTC Business Phone and Internet Customer Spotlight: Rug Buster and Waterloo Auto Body
These Monroe County businesses are known for excellent customer service, and we’re happy to help them with our dependable HTC business phone and Internet services. Business Phone and Internet Provided by HTC Rug Buster With the holidays upon us, now is a great time to get your house ready for guests. If your carpet…
Customer Spotlight: Sugar Spring Ranch and Cedarhurst Senior Living
These Monroe County businesses thrive on happy customers. We’re happy to help them succeed with internet and phone services! HTC Business Internet and Phone Sugar Spring Ranch Whether you’ve been dreaming of having your wedding indoors or outdoors, this stunning Columbia venue offers the ideal setting to suit your needs. Ceremonies can be…
Customer Spotlight: Pie Hard and Garden Place
These community businesses are known for great customer service. We’re happy to help them succeed with HTC Internet and phone service! HTC Internet and Phone Service Customers Pie Hard If you’re looking for a not-so-typical pizza place, head to this family-owned restaurant in the heart of Waterloo. Pie Hard is a scratch kitchen that…
Customer Spotlight: Biggies Restoration and Schwarze Trailer
These Waterloo automotive shops can fix classic cars, clean newer vehicles, and repair big rigs. And both use HTC business Internet and phone! HTC Business Internet and Phone Biggies Restoration Whether you’re a classic car owner or you need detailing on a car from this decade, this Waterloo shop can help. Biggies offers…