Frequently Asked Questions on Net Neutrality

Wondering how the FCC’s decision to end net neutrality will affect your Internet service? You’re not alone. Many HTC Internet customers as well as millions of Americans from across the country are asking the same question.  So, we at HTC wanted to provide you some answers on what net neutrality means for you. Internet users…

Read More
High Speed Internet

Since the introduction of the Smart TV nearly a decade ago, smart home capabilities have grown tremendously. Today’s homeowners can control just about anything from thermostats to lighting from their phones, adding more convenience, entertainment, and security to their lives than ever before. Whether you’re looking to add more smart devices to your home or…

Read More
WiFi Network Cables

It’s a typical night at your house: You’re watching Netflix in the bedroom upstairs, your wife is finishing work on her laptop on the main floor, and the kids are on their gaming console in the basement. You’ve got the right HTC internet service that includes ample bandwidth that can accommodate everyone’s devices at once,…

Read More
True Connectivity

Since he started working for HTC 21 years ago, Dave G. has witnessed some substantial changes. Changes in the growth of Monroe County, changes in HTC’s capabilities, and changes in customers’ lifestyles and expectations. As the guy who installs and repairs Internet, TV and phone services for area residents and businesses, Dave can’t say enough…

Read More
High-Speed Internet Customer

When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions.   “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and…

Read More
Monroe County Fair Internet

Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates and…

Read More